About BiteGrid

BiteGrid is a restaurant operations platform: point of sale, online ordering, kitchen display, delivery management and reporting, built as one connected system instead of five separate tools.

Why it exists

Most restaurants end up running a till from one vendor, online ordering from another, a kitchen screen from a third, and spreadsheets to glue it all together. Every gap between those systems is a lost ticket, a mistyped order, or an hour of manual reconciliation at close. BiteGrid was built to remove the gaps: one order stream, one menu, one report — across every channel and every branch.

What the platform includes

  • Point of sale — an offline-first till that keeps selling when the internet drops and syncs when it returns.
  • Online ordering — a branded ordering site for each restaurant, on a free subdomain or your own domain, with orders landing straight on the till.
  • Kitchen display — live tickets routed by station, with prep timers and two-step bump flow.
  • Delivery & rider cash — rider assignment, live status, and per-order cash settlement at end of day.
  • Inventory — stock that deducts as items sell, with low-stock alerts and waste logging per branch.
  • Multi-branch management — one master menu with per-branch prices and availability, role-scoped staff access, and reporting across every location.

Who it is for

Quick-service counters, cafés, full-service dining rooms and cloud kitchens — from a single till to multi-branch groups. The platform is configured to the format; the software underneath stays the same, so growing from one counter to ten locations never means changing systems.

How we work

We start by loading your actual menu into a working branch and walking you through it — counter flow, kitchen screen, delivery, reports — before you commit to anything. Setup help and data migration are part of onboarding, and rollouts happen branch by branch at your pace, on the printers and tablets you already own.

Get in touch

The fastest way to reach us is the enquiry form — tell us about your restaurant and formats, and a person (not a bot) will get back to you, usually within one working day.