Every step writes to the same record. Nobody re-types anything into a second system.
Most restaurants running five separate tools end up doing the joining-up by hand. BiteGrid does that part for you.
Tickets land on the screen the second the order is taken — dine-in, counter or online. Prep times are tracked per station, and bumped tickets close the loop back to the till and the customer.
Assign deliveries, track them live, and settle with each rider at end of day. BiteGrid knows what they collected — you just confirm what came back.
Add a branch and it inherits your menu, prices and roles — then override anything locally. Every branch reports into one dashboard, and staff only see what their role allows.
Enquire about multi-branch setupEvery feature, by area — no separate add-ons or tiers to unlock any of it.
Tax is handled per restaurant and per branch today. Direct reporting to FBR is in development — here is exactly where each part stands, so nothing is a surprise at go-live.
No long contracts to sign before you have seen it work. You decide after it is running your menu.
If yours is not here, send it through the enquiry form — a person answers, not a bot.
Ask a questionYes. The till is offline-first: orders keep being taken and printed locally, then sync automatically the moment the connection is back. The kitchen display on the same local network keeps receiving tickets too.
Usually not. BiteGrid works with standard ESC/POS receipt printers, cash drawers and ordinary Android or iOS tablets, plus any modern PC for the counter. If your current hardware prints receipts today, it will almost certainly work.
Every restaurant gets its own branded ordering site on a free subdomain, and you can connect your own domain. Orders placed there land directly on your till and kitchen display like any counter order.
No. Access is scoped by role — cashiers see the till, kitchen staff see the kitchen display, riders see their deliveries, branch managers see their branch. Only owners see everything across branches.
Most single-branch restaurants are live within days: we load your menu, configure the branch, and walk your staff through the flow. Multi-branch rollouts go branch by branch at your pace.
Pricing is per branch and depends on which parts of the platform you use. Send an enquiry with your locations and format and you will get a concrete quote — no obligation.
Adjust the numbers to roughly match your restaurant and see how much manual work moves onto the platform.
Estimate based on typical restaurant operations — actual savings vary by menu complexity and current process.